Privacy policy.

Who we are: 

We are CopyKate. You can contact us by post at: Meadow Court, Newtownforbes, Co. Longford or by email at contact@copykate.ie 

CopyKate provides fluff-free copywriting and content writing services for small businesses, entrepreneurs and creatives across Ireland. 

The security of personal information is a high priority for us. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. We are committed to providing appropriate security controls to protect the personal information we have about you against foreseeable hazards.

Why we process your data, the lawful basis for processing your data and who we share it with

For people who view and interact with our website, we process data:

• to respond to your query when sent through our ‘contact us’ form or ‘request a demo’ form 

• to sign up for our newsletter when you request a subscription through our website

CopyKate only collects contact details from individuals who have requested further information or services from us, we do not directly collect information from users of the website without the user's permission.

When you contact us we may store information such as your name, company, postal address, telephone number, the type of request and possible further information in order to enable us to respond to your request. We will only use such personal information for the purpose for which it has been provided and in the course of conducting our business.

As a condition of your use of the services CopyKate provides, you authorise us to include your organisation's name in our published list of customers.

We will not provide your information to any organisation outside of CopyKate and will only send you information related to our products and services with your approval.

The legal basis for this processing is our legitimate interest in the administration and operation of our service as well as our legitimate interest in marketing and promoting our services. We always include an unsubscribe button in our communications, so you can opt-out of receiving such communications at any time.

For our potential consumers, we process data to:

• market the services of our business,

• provide you with business updates and newsletters to which you have subscribed,

• verify your identity,

• Notify you of new or changed services offered in relation to the software, 

• Carry out marketing or training relating to this service, 

• Comply with laws and regulations in applicable jurisdictions, 

• Communicate with you. 

CopyKate will only collect and use the information for the purpose expressed to the individual at the time of collection. Organisations to which CopyKate discloses information may include insurers, lawyers, accountants and newsletter or promotional platforms to allow the promotion of CopyKate products and services. These providers are not permitted to use this data other than on our behalf. 

The legal basis for the processing of this data is processing necessary for the purposes of the legitimate interests pursued by our consumers. 

Your rights relating to personal data

• You have the following rights under the GDPR, in certain circumstances and subject to certain exemptions, in relation to your personal data:

  • Right to access the data - you have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.

  • Right to rectification- you have the right to request that any inaccurate data that is held about you be corrected, or if we have incomplete information you may request that we update the information such that it is complete.

  • Right to erasure - you have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the right to be forgotten.

  • Right to restriction of processing or to object to processing - you have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.

  • Right to data portability - you have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine-readable format.

• In order to exercise any of the rights set out above, please contact us at the contact details at the start of this privacy notice.

If we are processing personal data based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of the processing which took place prior to its withdrawal. 

If you are unhappy with how we process personal data, we ask you to contact us so that we can rectify the situation. 

You may lodge a complaint with a supervisory authority. The Irish supervisory authority is the Data Protection Commission. 

Requirement to process personal data

You may browse our website without providing us with any personal data and this will not affect your ability to view our website. 

If you do not provide us with your information for the purposes described above, we cannot send our newsletter, respond to your queries sent through our contact us form, or liaise with you as a consumer or potential consumer. 

In general, the personal information we collect about you includes (but is not limited to) your name, and contact details (including phone numbers and addresses).

We also collect information about you that is not personal information. For example, we may collect data relating to your activity on our websites (including IP addresses) via tracking technologies such as cookies, or we may collect information from you in response to a survey. We generally use this information to report statistics, analyze trends, administer our services, diagnose problems and target and improve the quality of our products and services.

We endeavour to prevent unauthorized disclosures of your personal information by other people, but we are not responsible for any unauthorized disclosures or other breaches of security or for the actions of others if the information was passed to them with your authority or with the authority of anybody other than us or our associated companies.

We may disclose details about the use of the Website to other businesses e.g. to demonstrate patterns of use to advertisers and other business partners. The information we pass on will not include any personal information by which you may be identified.

We will comply with any court order requesting or requiring the disclosure of the identity or location of or any other information in relation to anyone who has accessed the Website and we may also disclose such information where we are advised by our lawyers that a court order would be granted requiring us to disclose it, even if no legal proceedings have been commenced in relation to the same.

The Website contains links to third-party websites. We are not responsible for the privacy practices or the content of any third-party websites. Visitors who link to other third-party websites from the Site should check the privacy and security policy statements of such third-party websites to understand the policies and practices of such third-party websites as we are not responsible for those policies and practices. Visitors who access a linked site may be disclosing their private information to the owner of such third-party websites. It is your responsibility to keep such information private and confidential.

Our website is not directed to children under the age of 18. If you are under the age limit, do not use our website and do not provide any personal information to us.

From time to time, we may make changes to this privacy policy. In order to ensure that you are familiar with our most updated policies and practices, you should check this privacy policy each time you use our Website. If we make any changes, we will notify you of such changes by posting the updated privacy policy on the Website.

By using our website you signify your acceptance of this policy. If you do not agree to this policy, please do not use the Website. Our privacy policy may change from time to time. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

Cookies Policy

What is a Cookie?

A cookie is a piece of data that is stored on a computer, tablet or mobile when you browse the Internet so that the computer, tablet or mobile can be recognized at a later time. Cookies placed by us, our commercial partners or other third parties when you visit this website do not recognize you personally as an individual; they only recognize the device you are using. Cookies do not harm your device in any way but they do allow for several important features on the website, for instance, they allow you to make bookings and return to pages that you have searched. They also help to keep the website secure, remember your preferences and personalize the content on the website so that it is more relevant to you.

Information

We may collect information automatically when you visit the website, using cookies. We use several types of cookies for a range of reasons across our website. Some are essential, while others you can opt-out of or block. Opting out or blocking some cookies may affect the functionality of the website. Some of the cookies we use are essential to the performance of the website, while others are not. We want to be open in the way we use cookies, and to help you make informed choices about the information you provide to us and third parties when you visit our website. The cookies allow us to identify your computer and find out details about your last visit. The information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.

Types of Cookies

There are generally four categories of cookies: “Strictly Necessary”, “Performance”, “Functionality”, and “Targeting”. You can find out about each cookie category below.

Strictly Necessary Cookies. Some cookies are essential for the operation of our Website. These cookies are essential in helping you to move around our Website and use the features.

Performance Cookies. These Performance cookies simply help us improve the way our Website works. We utilize these cookies to analyze how our visitors use our Website and to monitor our Website performance. They tell us how people use each page, which ones are most commonly viewed, or whether any errors occurred. This allows us to provide a high-quality experience and quickly identify then fix any issues that arise.

Functionality Cookies. We use Functionality cookies to allow us to remember your preferences. We also use Functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.

Targeting Cookies. These Targeting cookies help us make sure the advertisements you see on our Website are relevant to you and your interests. Cookies may be placed on your device by our third-party service providers which remember that you have visited a website in order to provide you with targeted adverts which are more relevant to you.

Other third-party cookies

When you visit this website, some cookies will not be placed by us but will be placed by third parties. For example, if you click on a third party's advertisement that appears on the website (i.e. that is advertising a product that is not sold by us), that third party may place cookies on your device. We have a business relationship with these third parties but we do not place the cookies. We would therefore suggest that you look at those third parties' websites for more information about the cookies they place and how you can manage them.

Why and how we use cookies

Our site will not sell, license or trade your personal information without your consent. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law. These cookies are placed on your device either by our website or by the third parties whose services we use as part of the website. Some cookies are retained in your browser for only as long as you visit our website, while others persist for a longer specified or unspecified period.

Consent To Cookie Use

To give you the best possible experience, this website uses cookies. By using and continuing to use our Website and its features, you are consenting to our (and our third-party advertisers on our Website) use of cookies in accordance with this cookie policy.

How do I turn cookies off?

It is usually possible to stop your browser from accepting cookies or to stop it from accepting cookies from a particular website. However, we cannot tell if you are signed in without using cookies, so you would not be able to post comments. All browsers allow you to change your cookie settings. You can usually find these settings in the 'options' or 'preferences' menu of your browser. Check information in your browser's help section for specific instructions on how to manage cookies.